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How We Handle Your Rights and Responsibilities

Your use of tigoal88 is governed by these terms, which set out what we expect from you and what you can expect from us. Access and eligibility depend on local law and are available where local law permits in Indonesia.

Account TermsPrivacy PolicyCookie UseData RetentionContact Rights
tigoal88 How We Handle Your Rights and Responsibilities
LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about these terms, a data request, or a concern about how your account information is handled, our support team is available through the channels below. We aim to respond to legal and privacy queries within a reasonable timeframe.

Team online

Live Chat

Open the chat widget from your account dashboard to reach our support team directly for policy or account queries.

Email Support

Send your legal or data-related question to our support address found in your account settings under Help and Contact.

Account Help Centre

The Help Centre in your account covers common policy questions, data requests, and steps to update your registered payment details.

HOW WE PROTECT YOU

Data Handling and Account Security

We take a straightforward approach to your data: collect what is needed, secure it properly, and give you clear ways to access or correct it. Here is how each area works in practice.

Data Handling

We process your account data — name, contact details, and payment wallet — only to operate your account and comply with applicable regulations. No data is sold to third parties.

Cookie Use

We use cookies to keep your session active and remember your preferences. You can manage cookie settings through your browser; disabling them may affect how the lobby loads.

Account Security

Account access is protected by password and OTP verification sent to your registered contact. If you suspect unauthorised access, change your password immediately and contact support.

Data Requests

You can request a copy of your account data or ask us to correct inaccurate details by contacting support. We will respond within the timeframe required by applicable law.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms and policies work. If your question is not covered here, reach us through live chat or the Help Centre.

These terms apply to anyone who opens an account and uses the platform in a region where access is permitted under local law. Eligibility depends on your location and applicable regulations.

Contact our support team through live chat or the email address in your account settings. We will process your data request in line with the timeframe required by applicable law.

Yes. Submit a deletion request through support. We will remove your data where we are not required to retain it for legal or regulatory compliance purposes.

Your DANA, OVO, or GoPay wallet details are used only to process deposits and verify withdrawals. We do not store full payment credentials beyond what is needed for account verification.

We post updates to this page and note the revision date. Continuing to use your account after an update is posted means you accept the revised terms as they stand.

Reach our support team first via live chat or email. If the matter is unresolved, it is handled under the laws of the jurisdiction applicable to your registered region.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.